Wembley Stadium Team Coordinator

Job description:

The Football Association has an exciting opportunity for a team Coordinator to join the Wembley Stadium division.

 

The Wembley Stadium Team Coordinator will provide proactive and effective secretarial/administrative support to the Stadium Director, providing a professional and client-friendly first point of contact for the teams represented and contributing to the division's ongoing development.

 

The successful candidate will provide support to teams within the Wembley Stadium Division as required in areas such as raising purchase orders, arranging and supporting meetings, diary management, and accreditations support. This is not an exhaustive list and will require much flexibility.

 

You will also assist the event delivery teams to plan and deliver large-scale events within the stadium. As required, you will liaise with the PA team across the FA, plus Directors and external third parties on behalf of the Stadium Director.

 

What will you be doing?

• To provide general support to the Stadium Director, where necessary including but not limited to robust diary management, meeting organisation, minute taking, presentation preparation and responses to official correspondence.
• Providing ad hoc support to Wembley Stadium Senior Leadership Team as required.
• A flexible approach required to pick up ad-hoc work from all teams within the division as required.
• Raise, receipt and close off purchase orders, ensuring they are recorded on the purchase order tracker and raising invoice requests as required.
• Lead the administration of the Wembley event day accreditation system, including acting as the main point of contact for the system provider.
• Support the Stadium Director on event days with event support as required (requiring flexible hours).
• Monitoring incoming and outgoing communications as required.
• To be responsible for the coordination of the division team meetings, taking accurate minutes and distributing within agreed/accepted timescales.
• Develop, enhance & maintain the departmental filing systems (electronic and physical) and update template documents as required.
• Assist in the collation and communication of all Operations department matters ensuring all FA Group procedures and timescales are met e.g. PDR's, weekly senior leadership team reporting etc.
• Manage the hotel contract and bookings plus travel/transport arrangements for the Stadium Director and senior leadership team as required.
• Lead (or support) office and departmental projects on an ad hoc basis.
• Manage the invitation process and oversee the operational delivery of Wembley's Director's hospitality boxes and ticket allocations.
• Devise, plan and oversee the delivery of team events, meetings, social events and charity activations.
• Executes additional tasks as required in order to meet FA Group's changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
• As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

 

What are we looking for?

 

Essential for the role:

• Experience in providing high standards of customer service in a challenging and fast-paced environment.
• Experience in working with highly confidential information appropriately.
• Experience with budget systems and procedures.
• Flexible approach to working hours.
• Highly literate and numerate.
• Pro-active and positive attitude with the ability to use your own initiative to support teams as required.
• Advanced skills in Microsoft Office 365.

Beneficial to have:

• Experience working in a busy events environment.
• Experience in providing administrative support to multiple team members.

 

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

 

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
• Free, nutritious lunches, at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional Thank You days leave, volunteering days as well as 25 days annual leave.
• A hybrid working model which offers greater flexibility.

 

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

 

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

 

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

 

As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance